If you have ever wanted to discuss a difficult issue but didn't know where to begin, this book is for you. Throughout this book, I will coach you on the fundamentals of difficult conversations via concepts, stories, games, and exercises. I have curated seventeen concepts to teach you the framework for engaging in difficult conversations. These concepts also lay the foundation for the CALM Dialogue construct. The CALM Dialogue is a four-step process I created to enable anyone to engage in tough conversations. I have taught the CALM Dialogue process to thousands of people all over the world. I hope you will use this book to help you transform and improve your relationships, community, and world.