Training Manual for Business and Hospitality Students

Update Knowledge Within the Business and Hospitality Industry.

by Maria Puljak

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Book Details

Language : English
Publication Date : 12/7/2016

Format : Softcover
Dimensions : 8.25x11
Page Count : 90
ISBN : 9781504368216

About the Book

This training manual consists of the necessary information required to design and deliver training sessions successfully. The aim is to encourage trainees in the workforce to have positive attitudes about learning, training and education, and how management can achieve market potential through implementing and measuring training programs. This book describes how to assess each and every element of performance criteria and the facilities needed to achieve stated goals and objectives. It also describes how to ensure that appropriate procedures, practices, and relevant documents are followed when dealing with customer orders to identify purchase orders and relevant strategies and provides all critical requirements when dealing with contractors and suppliers. It also provides the necessary requirements needed when dealing with conflicting situation and teaches the trainees appropriate methodology and application required when planning and conducting assessment tasks within the hospitality industry.

About the Author

The author has a bachelor’s degree in business, a graduate diploma in industry training and education, and a diploma in tourism and hospitality. Her career is distinguished by her creative and innovative skills, including designing and implementing strategic management practices and training to international students for twenty-two years.