Sound Advice

Sound Advice

Tune into Listening
  • Also available as: Dust Jacket Hardcover, E-Book
  • Published: September 2018
  • Format: Perfect Bound Softcover(B/W)
  • Pages: 272
  • Size: 6x9
  • ISBN: 9781982209575
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Sixty-five million Americans battle with hearing loss, an invisible disability carrying a significant stigma. This 20 percent of the population are your customers, employees, coworkers, friends, and family; and they deserve a better way to be served. In Sound Advice, author Teresa Barnes, who has suffered her own hearing loss, presents a practical, approachable guide to understanding hearing impairment. She tells how it affects those who have it and how to support and serve the hearing impaired in a business context for the benefit of both the hearing impaired and the business. Introducing a new concept with an innovative approach, Barnes, a registered nurse, offers recommendations for attracting hearing-impaired customers to your business and how to communicate effectively. Through illustrative examples and stories, Sound Advice helps you increase productivity, customer satisfaction, morale, and the overall health of your employees while improving inclusion, corporate citizenship and while reducing the stigma attached to hearing loss.

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Perfect Bound Softcover(B/W)
Price: $17.99
Dust Jacket Hardcover(B/W)
Price: $35.95
E-Book
Price: $3.99